# -*- coding: utf-8 -*-
# Part of Odoo. See LICENSE file for full copyright and licensing details.

from odoo import http, _
from odoo.http import request
from odoo.addons.im_livechat.controllers.main import LivechatController


class WebsiteLivechat(LivechatController):

    @http.route('/livechat', type='http', auth="public", website=True)
    def channel_list(self, **kw):
        # display the list of the channel
        channels = request.env['im_livechat.channel'].search([('website_published', '=', True)])
        values = {
            'channels': channels
        }
        return request.render('website_livechat.channel_list_page', values)


    @http.route('/livechat/channel/<model("im_livechat.channel"):channel>', type='http', auth='public', website=True)
    def channel_rating(self, channel, **kw):
        # get the last 100 ratings and the repartition per grade
        domain = [
            ('res_model', '=', 'mail.channel'), ('res_id', 'in', channel.sudo().channel_ids.ids),
            ('consumed', '=', True), ('rating', '>=', 1),
        ]
        ratings = request.env['rating.rating'].search(domain, order='create_date desc', limit=100)
        repartition = channel.sudo().channel_ids.rating_get_grades(domain=domain)

        # compute percentage
        percentage = dict.fromkeys(['great', 'okay', 'bad'], 0)
        for grade in repartition:
            percentage[grade] = round(repartition[grade] * 100.0 / sum(repartition.values()), 1) if sum(repartition.values()) else 0

        # filter only on the team users that worked on the last 100 ratings and get their detailed stat
        ratings_per_partner = {partner_id: dict(great=0, okay=0, bad=0)
                               for partner_id in ratings.mapped('rated_partner_id.id')}
        total_ratings_per_partner = dict.fromkeys(ratings.mapped('rated_partner_id.id'), 0)
        rating_texts = {10: 'great', 5: 'okay', 1: 'bad'}

        for rating in ratings:
            partner_id = rating.rated_partner_id.id
            ratings_per_partner[partner_id][rating_texts[rating.rating]] += 1
            total_ratings_per_partner[partner_id] += 1

        for partner_id, rating in ratings_per_partner.items():
            for k, v in ratings_per_partner[partner_id].items():
                ratings_per_partner[partner_id][k] = round(100 * v / total_ratings_per_partner[partner_id], 1)

        # the value dict to render the template
        values = {
            'channel': channel,
            'ratings': ratings,
            'team': channel.sudo().user_ids,
            'percentage': percentage,
            'ratings_per_user': ratings_per_partner
        }
        return request.render("website_livechat.channel_page", values)

    @http.route('/im_livechat/get_session', type="json", auth='public', cors="*")
    def get_session(self, channel_id, anonymous_name, previous_operator_id=None, **kwargs):
        """ Override to use visitor name instead of 'Visitor' whenever a visitor start a livechat session. """
        visitor_sudo = request.env['website.visitor']._get_visitor_from_request()
        if visitor_sudo:
            anonymous_name = visitor_sudo.with_context(lang=visitor_sudo.lang_id.code).display_name
        return super(WebsiteLivechat, self).get_session(channel_id, anonymous_name, previous_operator_id=previous_operator_id, **kwargs)

    @http.route('/im_livechat/visitor_leave_session', type='json', auth="public")
    def visitor_leave_session(self, uuid):
        """ Called when the livechat visitor leaves the conversation.
         This will clean the chat request and warn the operator that the conversation is over.
         This allows also to re-send a new chat request to the visitor, as while the visitor is
         in conversation with an operator, it's not possible to send the visitor a chat request."""
        mail_channel = request.env['mail.channel'].sudo().search([('uuid', '=', uuid)])
        if mail_channel:
            mail_channel.close_livechat_request_session()

    @http.route('/im_livechat/close_empty_livechat', type='json', auth="public")
    def close_empty_livechat(self, uuid):
        """ Called when an operator send a chat request to a visitor but does not speak to him and closes
        the chatter. (when the operator does not complete the 'send chat request' flow in other terms)
        This will clean the chat request and allows operators to send the visitor a new chat request."""
        mail_channel = request.env['mail.channel'].sudo().search([('uuid', '=', uuid)])
        if mail_channel:
            mail_channel.channel_pin(uuid, False)
